£45000 - £55000 per annum
7 months ago
My client is a leading data intelligence company.
- Align Customer goals with my clients, use cases to provide technical expertise and guidance on their products, functionality and best practices.
- Functions as a front-line technical resource to customers by troubleshooting, providing technical expertise, and training on products.
- Provide ownership and oversight on any issues requiring internal escalations to Product or Engineering teams.
- Empower customers through training on best practices and advanced aspects of product use.
- Become an expert in digital marketing data collection, data on boarding and the technical underpinnings of the ad tech industry.
- Innovate current processes and proactively create new practices to improve the quality of the support we provide.
- Experience working in the online marketing/advertising space.
- Have exceptional client facing experience and have the ability to explain technical concepts to non technical
- Have troubleshooting experience and enjoy analysis.
- Knowledge of best practice for data transfer protocols.
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