Client Services

CS2
  • £30,000-£40,000
  • London
  • Permanent

Client Services – Corporate Reporting SaaS Platform - £30,000-£40,000 - London/Hybrid 


The Company 

My client are Europe’s leading collaboration SaaS platform for corporate reporting. They are a start-up company who have found a niche in the market, they provide businesses a platform where they can design, prepare, edit, and review complex corporate reports. This is a great opportunity to develop skills and valuable knowledge in a new and increasingly important piece of regulation, becoming an expert in XBRL/ESEF. 

Currently supporting over 1000 customers, you will be part of their newly formed and rapidly growing client services team. Responsibilities here include supporting customers with training and day to day use of the platform, as well as coming together as a team to find technical solutions to customer issues. 


Exciting Bits 

• Be at the forefront of the latest tech and regulations needed for financial reporting 

• Opportunity to make your mark in a start-up environment 

• Flexible working


The Job 

• Support and liaise with customers through webinars, screen-sharing, phone or email 

• Build relationships and trust with clients 

• Assist with onboarding of new clients 

• Liaise internally with teams to provide solutions and identify product issues 

• Solve technical issues and relay back to non-technical customers

• Act as a consultant to clients


You 

• 2-3 years’ experience in a customer service role with a technical element or similar

• An interest in corporate and financial reporting is preferred. 

• Ability to be customer-facing as well as technically minded 

• Fast learner and solutions focused 

• Ability to work individually as well as in a team 


Apply Now

You can apply for this role in Client Services now by sending us your CV or by calling us now!

Don’t forget to register as a candidate too.


Lucy McKean

Associate Consultant

lucy@spherelondon.co.uk

+44 20 3869 2078


Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our  website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.


Lucy McKean Associate Consultant

Apply for this role

Sphere Digital Recruitment 2022
Site by Venn