Client Services Account Director - Integrated Agency

Client Services Account Director - Integrated Agency

Client Services AD - Integrated Agency - Global Pharma Client

This agency is a close-knit team of 55, that function like an independent, but have the backing of one of the world's largest and most influential agency networks. They have had an exciting restructure lately which means they are arranged in cross channel pods: this means you keep building on your wider knowledge of digital with the aim of developing cohesive cross-digital strategies for their clients. They put people first which means they focus on all areas of the agency, from tailoring training to your development areas (from technical training to presentation skills) to creating a positive social environment (the whole team ventured to Paris for their Christmas party last year!).

They are looking for someone with strong experience in an integrated agency to join as an extension of a wider agency client service team, spanning data, digital media and creative.

The Job

As the Client Services Account Director, your responsibilities will include:

  • Leading the management of key client relationships, which includes managing day-to-day operations, with a high level of efficiency and helping growth.
  • Managing the support teams and specialists to provide the right expertise to meet their business challenges.
  • Create and manage the client scopes of work, use of resources and any KPI deliverables.
  • Involvement and leading, where necessary, on new business pitches.
  • Build strong partnerships with existing senior stakeholders quickly, and grow more.


  • Experience in a Client Service role within a digital agency working with Global clients.
  • Experience in running client management processes from proposal through to scope of work and then billing and reconciliation.
  • Experience with digital media and SEO, and more specifically data and CX.
  • Strong commercial acumen, proven track record of account growth and development.

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don't forget to register as a candidate too.

Amy Spring

Senior Consultant

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.