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Client Success Manager, Ecommerce, Munich or Remote in Germany, Competitive Salary

Client Success Manager, Ecommerce, Munich or Remote in Germany, Competitive Salary

Client Success Manager, Ecommerce, Munich or Remote in Germany, Competitive Salary

Sphere Digital Recruitment have partnered with a high-growth tech company in Germany, which generates over $350 billion in annual revenue for the world’s top brands!

They offer an AI-powered platform, which provides brands and retailers worldwide with consumer and market insights, strategic planning, omnichannel media activation, testing, and measurement services.

 The company also has a massive international outreach, with offices worldwide including in cities such as New York, Hong Kong, Sydney and London.

 They are now looking for a fluent/native German speaker to join them either in their Munich office or remotely in Germany as a Client Success Manager for the German market!

 

The Job

As Client Success Manager, your responsibilities will include:

  • Building a trusting relationship with clients and driving client retention
  • Identifying business growth opportunities among your portfolio of clients (10-15 key accounts)
  • Onboarding new clients and providing ongoing training to ensure clients are able to use the platform effectively
  • Actively contributing to the success of clients by assisting them with the implementation and usage of the company’s products and tools
  • Holding quarterly business reviews with clients and working with them strategically to identify and understand their business goals
  • Providing technical support to clients in the event of issues with the platform 

You

  • You speak German on a native level/fluently and have business-fluent English
  • You have at least 2 years of experience in a Client Services and/or Technical Project Management role, ideally within an Agency
  • Experience with Amazon Advertising (AMS), including implementing and managing Amazon marketing campaigns is preferred
  • A proven track record in Search Advertising (SEM) is also beneficial
  • You thrive in a fast-paced environment with tight deadlines
  • A relevant background in Media Planning and Buying is a plus

 

Apply Now

You can apply for this role of Client Success Manager by sending us your CV or by calling us now! Don’t forget to register as a candidate too.

 

Dorothea Christmann

Senior Consultant – EMEA Sales

dorothea@spherelondon.co.uk

(+44) 7512 194 487  

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.