7 months ago
Client Success Manager, Ecommerce, Munich or Remote in Germany, Competitive Salary
Sphere Digital Recruitment have partnered with a high-growth tech company in Germany, which generates over $350 billion in annual revenue for the world’s top brands!
They offer an AI-powered platform, which provides brands and retailers worldwide with consumer and market insights, strategic planning, omnichannel media activation, testing, and measurement services.
The company also has a massive international outreach, with offices worldwide including in cities such as New York, Hong Kong, Sydney and London.
They are now looking for a fluent/native German speaker to join them either in their Munich office or remotely in Germany as a Client Success Manager for the German market!
As Client Success Manager, your responsibilities will include:
- Building a trusting relationship with clients and driving client retention
- Identifying business growth opportunities among your portfolio of clients (10-15 key accounts)
- Onboarding new clients and providing ongoing training to ensure clients are able to use the platform effectively
- Actively contributing to the success of clients by assisting them with the implementation and usage of the company’s products and tools
- Holding quarterly business reviews with clients and working with them strategically to identify and understand their business goals
- Providing technical support to clients in the event of issues with the platform
- You speak German on a native level/fluently and have business-fluent English
- You have at least 2 years of experience in a Client Services and/or Technical Project Management role, ideally within an Agency
- Experience with Amazon Advertising (AMS), including implementing and managing Amazon marketing campaigns is preferred
- A proven track record in Search Advertising (SEM) is also beneficial
- You thrive in a fast-paced environment with tight deadlines
- A relevant background in Media Planning and Buying is a plus
You can apply for this role of Client Success Manager by sending us your CV or by calling us now! Don’t forget to register as a candidate too.
Senior Consultant – EMEA Sales
(+44) 7512 194 487
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
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