Client Success Manager France

  • Location

    Paris, Île-de-France

  • Sector:

    International/Global Media

  • Job type:


  • Salary:


  • Contact:

    Dorothea Christmann

  • Contact email:

  • Published:

    2 months ago

  • Expiry date:


  • Reference:


Client Success Manager - French Market - Media

Location - Paris, France (Hybrid)

Sphere Digital Recruitment have partnered with a leading global technology company in Paris, which offer a creative platform for high-quality assets, tools and services to businesses, marketing agencies and media organizations. The company has a massive global outreach, with 16 offices across 9 countries and customers in more than 150 countries. Their main client base consists of global Enterprise clients and advertising agencies such as Zalando, Mercedes-Benz and BBDO.

To support their growth, they are now looking for a fluent French speaker to join them in their Paris office as a Client Success Manager for the French market.

This role is part of the Global Customer Success team.

The Job

As Client Success Manager, your responsibilities will include:

· Proactively owning, supporting and managing a portfolio of around 50-60 Media accounts in the French market

· Monitoring and ensuring successful product adoption and utilisation across your portfolio of clients

· Identifying and driving up-selling and cross-selling opportunities to grow and expand existing accounts

· Managing client renewals and fostering customer retention

· Establishing and maintaining long-term relationships with key stakeholders within client organizations


· Native French speaker and business fluent in English

· You have at least 2 years of experience in a Customer/Client Success or Account Management role, ideally within the Media/Broadcasting or SaaS industry

· You have a good network within the French media industry, e.g. Digital, Social, TV, Magazines, Books and Newspapers

· Relevant experience with CRM software (SalesForce, Microsoft Dynamics etc)

· You have good knowledge of News, Entertainment, Sport and History

· You have strong communication skills, good client-facing experience and a customer-first attitude

Apply Now

You can apply for this role of Client Success Manager now by sending us your CV or by calling us now! Don't forget to register as a candidate too.

Dorothea Christmann

Senior Consultant - EMEA Sales and Customer Success

+44 20 3728 2974

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.

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