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Customer Experience Strategist - UK Based Role, £45,000

Customer Experience Strategist - UK Based Role, £45,000

  • Location

    England

  • Sector:

    Digital Marketing

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Amrita Bhogal

  • Contact email:

    amrita@spherelondon.co.uk

  • Job ref:

    SPHERECX_1614111117

  • Published:

    3 months ago

  • Expiry date:

    2021-04-24

  • Consultant:

    #

Customer Experience Strategist, Global Business, UK based, £45,000

The Company

Sphere are currently partnering with a global media business who have been going from strength to strength over the last year. They own a huge portfolio of successful brands and are looking to grow their marketing function further over the next few months. They are looking for a Customer Experience Strategist, which is a brand new role for the team! This role can be be based anywhere in the UK.

The Job

  • Working across the whole portfolio of brands, partnering with each marketing, data and performance teams in order to compose an immersive end to end customer journey.
  • Understanding customer needs and current barriers, working with marketing teams on campaigns and coming up with a solution to previous pain-points in the customer journey.
  • Feeding requirements into specialist teams including content, design, analysis, performance, automation and product.
  • Developing customer journeys based in insight and designing a measurement framework to quantify changes in CX.
  • Working closely with departments to create a segmented approach and acting as the Product Owner for the CX measurement framework.

You

  • Ideally 3+ years experience in CX design or customer insights.
  • Data driven mindset and the ability to strategise with cross-functional teams to successfully execute marketing campaigns
  • Ambition to be part of a growing team and division!

Apply Now

You can apply for this role of Marketing Manager now by sending us your CV or by calling us now! Don't forget to register as a candidate too.

Amrita Bhogal

Senior Consultant - Marketing

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.