Customer Satisfaction Executive - Online Fashion - London

Customer Satisfaction Executive - Online Fashion - London

  • Location

    City of London, London

  • Sector:

    Insight & Research

  • Job type:


  • Salary:


  • Contact:

    Tom Gould

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Consultant:


Customer Satisfaction Executive - Online Fashion - London

The Company

This is a fantastic opportunity to work for a renowned fashion retailer who are going through a huge digital transformation as they look to cement their status as global ecommerce leader. Based in the heart of London, you will become part of a rapidly expanding digital team and play a leading role in shaping the future of data.

The Role

Reporting to the Senior Insight Manager, your role will include:

  • Running company customer panel in collaboration with agency partner
  • Project manage a range of exciting projects from set-up and scripting through to data receipt
  • Inputting into research design
  • Gathering relevant information from a wide range of sources
  • Data analysis and charting of both quantitative and qualitative data
  • Being a passionate voice of the customer in the business


  • Degree in relevant research field
  • Comfortable handling, analysing and interpreting large data sets
  • Excellent attention to detail
  • Experience writing reports and creating insight-led presentations

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don't forget to register as a candidate too.

Tom Gould

Senior Consultant

(+44) 203 763 9755

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.