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Customer Success Consultant - B2B - Paris

Sphere have partnered with a B2B software company specialising in customer care solutions. Their patented technology is reinventing the way blue chip companies deal with customer service requests and has won numerous awards. They have blue chip clients in Europe and the US and are currently preparing for their second round of funding.

The Customer Success Consultant will project manage the deployment of the software for new accounts and help problem solve any issues by working with internal sales and technical teams. Fluency in English is essential.

 

The Role

  • Manage and develop a portfolio of client accounts across various industries
  • Project manage the deployment of the software
  • Run reports and provide analysis to help clients optimise the software for their use
  • Problem solve any issues, with assistance from the sales and technical teams
  • Provide an excellent standard of client care

 

You

  • 2+ years’ experience in a similar customer success, account management or project management role
  • Experience working with large accounts and blue chip clients
  • Excellent consulting and presentation skills
  • Strong problem solving ability
  • Fluency in English is essential

 

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don’t forget to register as a candidate too.

Olivia Constantinides 
olivia@spherelondon.co.uk / +44 (0) 203 869 2062

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at our website.

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