Customer Success Lead
- US$100000 - US$140000 per annum + Bonus
- Chicago, Illinois
Customer Success Lead, Chicago - Ad Tech Start-Up - $100,000-140,000 base + $10K bonus and stock!
Chicago - Remote
About the company
Founded just a couple years ago, this Seed funded business are making waves in the Programmatic and Measurement space to become already major players.
With some great funding and incredible backers, they have hired some very impressive staff to support their US growth which has doubled in size this year and is expected to do the same next year!
This role will have you working remotely but from the Chicago region to build on their success in the MidWest as they rapidly expand.
You'll be managing their most enterprise accounts, be responsible for a Junior CS person to train and mentor, and work directly with the Head of CS and Head of Sales in the MidWest!
As a Customer Success Lead, you will:
- Manage the biggest and best clients they have in the Mid West and West Coast of Advertisers
- Be responsible for campaign performance, success, retention and growth in the role.
- Be responsible for a junior CS person in the team to develop them
- Educate your clients on the tech best practices, ensuring success!
- Experience working in Customer Success or Account Management for 4-8 years ideally
- You can come from an Agency, Ad Tech Vendor, DSP or Media Owner.
- You'll have Programmatic experience, either trading, planning or working in a programmatic environment
- Some understanding of Ad Verification or Ad Safety, and knowledge of these partners such as DoubleVerify and IAS
- Have worked either with, or for, agencies in Chicago or the West Coast.
- Passionate, ambitious and driven to join a rapidly expanding and high flying start up
- Must have some Verification or Measurement experience in Ad Tech to apply!
- Flexible working hours
- Health, Dental and Vision cover
- Generous 401K
- Remote working
- Bonus Scheme
- Stock options
- Bespoke 121 training
- Exposure to senior business processes and the founders of the company
You can apply for this role now by sending us your CV or by calling us now!
VP North America
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at my profile here
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
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