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Customer Success Manager - Education Tech Platform

Customer Success Manager - Education Tech Platform

  • Location

    London, England

  • Sector:

    Customer Success, Customer Success

  • Job type:

    Permanent

  • Salary:

    Plus 30% Bonus!

  • Contact:

    Courtney Gresty

  • Contact email:

    courtney@spherelondon.co.uk

  • Job ref:

    MUL - CSM_1624886068

  • Published:

    3 months ago

  • Expiry date:

    2021-07-20

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Success Manager - Education Tech Platform

London

£40,000 - £50,000 plus 30% Bonus!

The Company:

This company are one of the hottest Education Tech platforms out there! They have taken on the largest Series of funding ever for an Ed Tech and have huge ambitions in the space! They are on a mission to offer the best alternatives to university education out there and help to develop a diverse group of future leaders across a multitude of industries.

They believe that their platform offers a true alternative to the university and corporate training dynamic and instead supports people in being able to create their own futures and fulfilling careers.

2021 is going to be a big year for this business, with continuing growth of their UK programmes following their latest funding round, but also launching over in the US!

Exciting Bits!

  • Fast growing company who grow from within
  • Great earnings potential
  • Backed by some of the leading Silicon Valley VCs
  • Perkbox benefits
  • Equity - everyone is bought into the same mission

The Job:

As a Customer Success Manager, you will be responsible for:

  • Manage senior relationships at our largest clients, and to find ways to efficiently care for our smaller clients so that they also feel well looked after.
  • Measured on retention and growth of the business at your clients, as well as how they feel about the business through their Net Promoter Score.
  • Curious, data-oriented and proactive, always searching for ways to improve what we do, as we scale our business geographically.
  • Building great internal relationships, working with cross-functional partners to ensure our broader objectives are met.

You:

  • You will have direct experience in a B2B sales or customer management environment
  • You have a proven track record in building client relationships that deliver mutual success
  • You have demonstrated excellence in the past and are someone who is highly achievement orientated
  • You want to learn, and can absorb and understand complex subjects quickly
  • You are high energy and love to continually raise the bar in terms of performance and expectations
  • You care deeply about client experience and building long lasting relationships

Apply Now

You can apply for this role of Customer Success Manager now by sending us your CV or by calling us now! Do not forget to register as a candidate too.

Courtney Gresty

Consultant

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.