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Customer Success Manager - Leading Creative SaaS

Customer Success Manager - Leading Creative SaaS

  • Location

    City of London, London

  • Sector:

    Account Management

  • Job type:

    Permanent

  • Salary:

    £40000 - £50000 per annum + 40% bonus and company benefits!

  • Contact:

    Richard Morris

  • Contact email:

    richard@spherelondon.co.uk

  • Job ref:

    4324524_1643044053

  • Published:

    8 months ago

  • Expiry date:

    2022-03-25

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Success Manager - Leading Creative SaaS Martech - £40,000 - £50,000 plus 40% bonus and benefits!

The Company

My client is the worlds leading Creative SaaS tech that sits in the Advertising Space. They have just received finding of over $180 Million and are growing like crazy! They are currently 200 people globally and look to add 100 people this year.

Their clients include Samsung, Apple, Adidas and more! With a remote first approach they are also super flexible when it comes to working from home!

The Job

  • Manage the relationships of clients such as Apple and Adidas
  • Develop customer relationships, ensuring customer adoption and growth!
  • The chance to be part of the worlds leading Creative Tech platform
  • Maintain high levels of response and resolution to customer requests
  • Advocate on behalf of the customer and collect feedback to improve across all areas across the product


You

  • At least 2 years experience in Customer Success with a background or understanding of the Advertising Ecosystem. working in a SaaS environment with a strong customer success culture is a plus
  • Proven Track Record of working in a customer facing role managing enterprise clients
  • Analytical background - being able to extract and formulate learning's and recommendations
  • Strong Attention to detail
  • Experience with managing and working with stakeholders and customers

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate.

Richard Morris
Managing Consultant


Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.