Director of Customer Success

  • $175K - $200K + Benefits + Bonus
  • New York
  • Permanent

Director of Customer Success Role at Video Side Ad Tech Company - $175K-$200K

The Company:

This company is one of the world's leading supply side video technology platforms in the Ad Tech space. They work closely with the biggest names on the brand and publisher side and have investments from 4 well-known companies. Their platform in short provides and monitors billions of personalized interactions throughout the web.

Exciting Bits:

  • Work with a global company with the opportunity to fully head up the North American team
  • Join a company in high growth stage with a very well-respected name in the Ad Tech space
  • Paid for work trips quarterly to the company's global offices
  • Ability to own your own work and an emphasis for you to learn, grow, and build out an excellent team
  • Partnered with major companies like Netflix, CBS, VICE, McDonald's and more globally

The Role:

  • Lead a growing customer success team where you will have full ownership and report directly into upper management
  • Partner closely with engineering, product, and sales team to best serve customers
  • Give great tactical and strategic advice to the company's largest clients
  • Provide your customers with first class service and maintain close relationships to enhance the working structure
  • Work with and understand all of the internal platforms to best explain data and numbers driven action items
  • Oversee a large book of business while closely supporting a handful of key accounts


  • Have been in the Ad Tech space for over 5 years in customer success or operations
  • Experience managing a team of at least 3
  • Deep understanding of the video technology and monetization platforms
  • Retaining customer relationships while also being to support them from a technical perspective in the programmatic space

Apply Now:

You can apply for this Director of Customer Success role now by sending us your resume or by calling us now!

Don't forget to register as a candidate too.

Anil Gopalpur

Senior Consultant at Sphere Digital Recruitment

(332) 345-1080

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.

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