eCommerce Director (Amazon Ads) - Agency - £45,000 - £52,000
A growing full service eCommerce Agency - part of a globally renowned & award winning Network Agency group!
Based in central London - Hybrid working: 3 days per week in the office. 4 weeks per year work from anywhere.
Other benefits include: private healthcare, subsidised onsite cafe, upskilling & personal development (coaching sessions, courses), enhanced parental leave and much more!
Situated within the Planning and Account Management team, you would oversee various Ecommerce channels such as Amazon, D2C, Marketplaces, and Social Commerce. You will serve as the primary client liaison for our Amazon and Connected Commerce clients. Your responsibilities will include orchestrating the strategy and planning in collaboration with the Business Director, nurturing client relationships, and overseeing team management and mentorship. Your primary objective will be to ensure the success of your clients by overseeing the day-to-day management of their accounts across Amazon, D2C, marketplaces, and Social Commerce. This entails providing strategic guidance to both direct and cross-functional teams, delivering sustainable growth strategies, and fostering long-term partnerships.
- Lead, inspire, and guide your team to drive growth for your assigned clients.
- Act as the senior client liaison, overseeing day-to-day client management and ensuring exceptional service delivery.
- Comprehend the client's business needs and propose intelligent solutions that align with their short and long-term objectives.
- Take charge of end-to-end campaign planning and strategy, including ad hoc briefs and annual planning, ensuring adherence to planning principles, challenging briefs, and setting clear KPIs and objectives.
- Identify and define target and activation audiences using relevant Ecommerce and broader media tools.
- Assist the Business Director in crafting Business Plans for your clients, outlining key timelines and expected business outcomes.
- Develop and manage client Road Maps, collaborating with the Ecommerce Manager to establish Testing trackers to measure and report on testing success.
- Supervise the implementation of activities by channel specialists (paid and organic), ensuring adherence to best practices and ongoing development of channels for the client's advantage.
- Provide support to junior team members in reviewing regular reports and lead senior meetings such as QBRs/PCAs.
- Demonstrated effectiveness in thriving within a dynamic, entrepreneurial startup environment where cross-functional collaboration and proactive initiative are paramount.
- Extensive operational expertise in Amazon retail and paid advertising, with a working understanding of D2C, Marketplaces, and Social Commerce.
- Robust organisational and project management skills.
- Outstanding communication, listening, and presentation abilities.
- Consistently provides constructive feedback to team members and reports, recognising and accommodating individual needs.
- Background in people management, including crafting objectives, conducting reviews, and facilitating 1-2-1s for direct reports.
- Extensive experience in client-facing roles, with a knack for cultivating relationships with external stakeholders.
- Strong analytical prowess, capable of translating insights into actionable commercial strategies.
You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate.
Ellie Palmer - Managing Consultant
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.