£45000 - £55000 per annum + 20% Bonus
about 1 month ago
CA - GAM_1635761688
German Speaking Account Manager - Ecommerce Marketplace SaaS
£45,000 - £55,000 plus 20% Bonus
My client is one of the industries leading Ecommerce Marketplace Platforms in the SaaS space. They work with brands and retailers to launch and optimise their multi-channel advertising campaigns online.
They work with some incredible clients, offering a huge amount of variety in your portfolio as well as the chance to build strong and meaningful relationships with each client.
They are an office of passionate technology professionals who still maintain that 'start-up' environment where everyone is striving for better. If you are looking to join a fast-paced company with incredible routes for progression, then this is the place for you!
They are ideally looking for someone who works in the Ecommerce/SaaS space and has experience in the Customer Success/Account Management function.
As an Account Manager you will:
- Be responsible for all areas of Customer Success, including retention, growth and being a part of the strategic team to enhance post sales activity.
- Assist in the onboarding, customer support and customer success side of the role to ensure the growth of the customer base
- Define and improve the customer life cycle for all clients from self-service to managed services, establishing baseline metrics for improving customer progress through the lifecycle.
- Have a beginning to a career in account management/customer success/relationship management
- Be a Fluent or Native speaker of the German language
- Have worked in the German markets previously
- Have experience in either a SaaS or Digital environment
- Ideally have some knowledge of the Ecommerce market
- Health Insurance
- Life Insurance
- Bonus Scheme
- Bespoke 121 training
- Exposure to senior business processes and the founders of the company
You can apply for this role now by sending us your CV or by calling us now!
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at my profile here
Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative talent globally.
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