German Customer Success Manager

German Customer Success Manager

  • Location

    London, England

  • Sector:

    Customer Success

  • Job type:


  • Salary:

    £45000 - £55000 per annum + £15k Bonus

  • Contact:

    Courtney Gresty

  • Contact email:

  • Job ref:

    FN - GCSM_1641365209

  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


German Customer Success Manager - Ecommerce SaaS

£45,000 - £55,000 plus £15k Bonus

Central London/Remote

The Company

My client is one of the worlds leading Ecommerce software solutions provider in the SaaS space. They work with brands and retailers to provide a digital selling assistant that serves and supports each online shopper, improving conversion of online sales.

They work with some incredible clients, offering a huge amount of variety in your portfolio as well as the chance to build strong and meaningful relationships with each client.

They are an office of passionate technology professionals in a hypergrowth environment where everyone is striving for better. If you are looking to join a fast-paced company with incredible opportunity for growth, then this is the place for you!

Exciting Bits

  • Fully flexible remote working and flexible hours
  • Flat and dynamic hierarchy allowing for great transparency and teamwork
  • Personal development opportunities to align with your career
  • Opportunity to join and shape a young and growing company

The Role

As a Customer Success Manager you will:

  • Support and manage a portfolio of existing customers
  • Develop and improve relationships with your customers
  • Planning and execution of customer campaigns together with our Marketing team
  • Administration of customer data in our CRM system Salesforce
  • Find growth opportunities within the existing portfolio
  • Successfully renew customers
  • Implement business reviews across portfolio


  • Experience in a similar or customer-oriented role, preferably in a similar SaaS company
  • You are a team player with strong communication skills - you are fluent in English and German
  • You are a natural, consultative person with a sales-driven mindset
  • High IT affinity and interest in e-commerce


  • Remote Working
  • Flexible Hours
  • Office games!
  • Free Drinks, Coffees and Fruit everyday in the office!
  • Birthday gifts!
  • Quarterly team events!
  • Personal development support

Apply Now

You can apply for this role now by sending us your CV or by calling us now!

Courtney Gresty

Senior Consultant - Customer Success


Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at my profile here

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.