Graduate Customer Success Executive - Digital Media

Graduate Customer Success Executive - Digital Media

Graduate Customer Success Executive - Digital Media - £25 000

The company

An award winning international media owner, with a global presence of over 125 million customers a month are looking for a motivated Graduate Customer Success Executive to join their growing and successful Marketing team. The business is renowned for creating world-class content and showcasing advertising across multiple platforms including online, tablet, mobile devices and print. This is a role that would expose you to both campaign management, programmatic advertising and advertising technology to ensure readers receive excellent customer service.

The Job

  • Deal with customer queries
  • Provide help and guidance to teams
  • Identify and assess customer needs efficiently
  • Resolve any product or service problems
  • Use data to predict trends to maximise growth
  • Produce reports to provide senior stakeholders with insights
  • Work alongside the editorial, commercial, data and technology teams


  • University undergrad degree at 2:1 or above
  • Passionate and/or knowledgeable about digital media
  • Excellent communication skills
  • Organised and excellent attention to detail
  • Solution based and ability to identify problems
  • Strong Excel skills
  • A fast-learner and hardworking
  • Ability to multi-task and work towards deadlines
  • Highly self-motivated and able to work autonomously

Apply Now

You can apply for this role now by sending us you CV or by calling us now!

Lizzie Haywood

Deputy Manager - Sphere Graduate Recruitment

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at our website.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.