Head of CRM - Fintech

Head of CRM - Fintech

  • Location

    City of London, London

  • Sector:

    CRM / Email

  • Job type:


  • Salary:


  • Contact:

    Tom Gould

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Consultant:


Head of CRM | London | Fintech | £65,000

This is an exciting opportunity to work for one of London's leading, entrepreneurial tech start-ups to develop and deliver marketing growth. You will be in a senior leadership role in a pioneering scale-up in offices based in the heart of London. Complete with an upbeat, social culture and unrivalled benefits, this is a position not to be missed for anyone passionate about digital!

The Job

As the Head of CRM you will be tasked with leading the company strategy for CRM, leading a high-performing team and continuous delivery of great results. You will have full autonomy and be tasked with delivering growth.

  • Lead and evolve on multi-channel CRM strategy
  • Deliver a best in class personalised customer contact strategy
  • Work closely with Marketing Director to develop 360 view of the customer
  • Own the database segmentation and customer comms strategy
  • Create a culture of test and learn approach
  • Build and maintain excellent relationships with all stakeholders
  • Manage a high-performing CRM team


  • Extensive CRM experience across email and push
  • Experience leading a high-performing team
  • Previous experience delivering automation and personalisation strategy
  • Has worked with a leading ESP or CRM platform
  • Very analytical - a real passion for data

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don't forget to register as a candidate too.

Tom Gould

Senior Consultant

020 3763 9755

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.