Head of CRM - Sports & Casino

Head of CRM - Sports & Casino

  • Location

    London, England

  • Sector:

    Marketing, CRM / Email

  • Job type:


  • Salary:

    £120000 - £140000 per annum + + Bonus

  • Contact:

    Ellie Palmer

  • Contact email:

  • Job ref:


  • Published:

    over 1 year ago

  • Expiry date:


  • Startdate:


  • Consultant:


Head of CRM - Gambling - £120,000 - £140,000

The Company

A world renowned company, operating multiple award winning gambling brands.

The Job

  • Own the Group's CRM & Loyalty strategy across all customers
  • Lead the centralisation of the CRM function for the company, developing best practice, collaboration and innovation, and transform the company strategy
  • Dictate the current and future capabilities of Martech, keep up to date with new technologies including AI, and propose recommendations
  • Work closely with related teams to enhance audience segmentation, and campaign performance reporting
  • Work alongside senior stakeholders to deliver on objectives
  • Full budget responsibility for CRM


  • Strong transformation and process experience - building out new ways of working and processes
  • Strong understanding of technology - understanding of the best tools available to invest in and build out capabilities
  • Extensive technical CRM experience - thorough understanding of market trends and best approaches to segmentation
  • Significant experience leading and shaping large teams
  • Excellent stakeholder management, leadership and interpersonal skills
  • Data driven and analytical

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate.

Ellie Palmer - Senior Consultant

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Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.