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Implementation Manager - Legal Tech

  • Location

    City of London, London

  • Sector:

    Customer Success, Technical Account Management

  • Job type:

    Permanent

  • Salary:

    £60000 - £90000 per annum + bonus

  • Contact:

    Dan Bolter

  • Contact email:

    danielb@spherelondon.co.uk

  • Published:

    about 1 month ago

  • Expiry date:

    2019-12-15

  • Startdate:

    ASAP

  • Reference:

    017_1571210780

This is an opportunity to join an International SaaS start up with explosive growth in the legal tech space in the world. This business is well funded, structured and well connected with great partnerships in place, alongside some of the greatest minds in this space to drive a huge scale-up.

Having grown considerably over the past 12 months and securing a large, recent funding round their proprietary software is vastly improving the efficiency of legal functions of global organisations.

They already work with some of the best businesses in London and globally. As well as their London office, they also have a physical presence across the US and Asia. They have some aggressive growth targets over the next 12 months, so joining at this stage will provide you with a huge progression opportunity.

 

The Role

You will be reporting to the Global VP of Customer Success in this role and be based in their fast-growing London office in central London. You will also be working alongside their Sales and Customer Success team and be exposed to things like Pre-Sales too.

The culture is a major focus for the business, and this is apparent as they operate as one team but offer real autonomy in your specific role. You will have a great base salary with a highly competitive commission structure to reward you during this journey.

 

Your day to day:

  • Work closely with existing customers on the best set up for their needs on a case by case basis.
  • Own your implementation plans, working closely with the Customer Success team
  • Uncover business pain posts proactively and work with them to understand solutions and ideas.
  • Work with clients on the setup, configuration and use of their software.
  • Build and customise demos and technical evaluations of your customer needs
  • Meet clients on site as much as possible across the UK.
  • Troubleshoot technical issues, supported by the technical team.
  • Help to deploy successful application integrations such as Jira, Salesforce and SSO launches

 

Your acquired experience:

  • 5+ years experience in Implementation, Solutions or Pre-Sales.
  • Enterprise SaaS sales experience (Technical desirable)
  • Ideally a technical degree background
  • Ideally Legal or Fintech experience.
  • Have worked in an agile and fast paced start-up environment.
  • Solid technical background, with demonstratable experience in software development and web tech.

 

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don’t forget to register as a candidate too.

Dan Bolter

 

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