Programmatic Client Success Manager

Programmatic Client Success Manager

  • Location

    City of London, London

  • Sector:

    Ad Ops & Programmatic, Campaign Management, Optimisation

  • Job type:


  • Salary:

    £30000 - £35000 per annum

  • Contact:

    James Johnson

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Our client is a leading Media Agency and the purpose of this role is to manage and be accountable for several accounts. This includes both hands on programmatic trading / optimisation and account management. This is a hybrid position.

They ideally want someone who comes from a programmatic trading background that wants to stay within platform whilst also taking on something a bit more client facing / strategic.


The Role

  • Deliver programmatic campaigns utilising Demand Side Platforms (DSPs)
  • Offer insight and analytics to clients - create reports and optimise campaigns in terms of volume, price, product against KPI's
  • Process management, standards and workflow
  • Operational Technology contribution
  • Campaign RFP Approval
  • Campaign Launch and Optimisation via DSP technology - key focus
  • Ad operations (as required)
  • Offer recommendations to clients on how to improve campaign performance and how to best optimise campaigns
  • Offer technical services in trafficking and tagging
  • Work with the client teams to determine long term planning budgets
  • Assist with the cross-selling and up-selling of campaigns through exceptional customer service
  • Support your line manager in answering any queries on existing campaigns
  • Approach briefs with a strategic view to justify the use of this particular programmatic solution
  • Provide a plan and use historical results to provide reports to back up your recommendations


  • 1-2 years' experience in a similar role within trading using multiple DSPs
  • Holistic understanding of the digital advertising landscape
  • Advanced knowledge of at least one programmatic platform, preferably a DSP
  • Competent on Microsoft Excel
  • Ambitious and entrepreneurially minded
  • Personable
  • Good organizational/time management skills
  • Fluent in English, another language is a bonus
  • Ability to work in a strong and international team environment
  • Proven track record
  • Basic knowledge of Javascript & HTML

Apply Now

You can apply for this role now by sending us your CV or by calling us now! Don’t forget to register as a candidate too.

James Johnson

Consultant - Global Executive Consultant

0203 763 9751

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. You can see more of my current vacancies by looking at our website.