Social Media Account Director – Entertainment Agency

Salary: £50,000-£60,000, depending on experience
Location: London – hybrid, three days in the office
Contract: Full-time, permanent

Are you a social media specialist who loves theatre and live entertainment? Confident leading client relationships and shaping social strategy, while getting involved in content capture and creative delivery?

We’re working with an integrated creative agency specialising in live entertainment to find a Social Media Account Director. Working across theatre, immersive experiences, festivals and exhibitions, you’ll help turn exciting live experiences into social content and campaigns that connect with audiences.

This opportunity would suit an established Account Director or a strong Senior Account Manager ready to step up.

The role

Reporting to the Head of Social, you’ll lead organic social strategy across a portfolio of clients, combining senior client management, creative thinking and hands-on delivery.

You’ll work closely with colleagues across creative, account management and paid media, alongside mentoring junior social team members. The role focuses predominantly on Meta and TikTok, with opportunities to attend performances and events to capture content.

Your responsibilities

Own insight-led organic social strategies, translating client objectives into clear content, channel, audience and community plans.
Build strong relationships with senior clients, presenting recommendations, advising on opportunities and managing escalations.
Lead creative ideation and plan content capture, including shooting mobile-first photography and video and directing shoots.
Oversee campaign delivery, ensuring content is engaging, accurate, on-brand and aligned with agreed objectives.
Support practical delivery when needed, including copywriting, content scheduling and publishing.
Line-manage and mentor Social Executives, providing clear direction, feedback and development support.
Analyse performance and present reports that turn data into useful recommendations.
Oversee community engagement, including sensitive conversations and reputational issues.
Collaborate with creative, paid media and account teams to deliver connected campaigns.
Support account retention and growth, ensuring work is appropriately scoped, resourced and delivered within budget.
Contribute social expertise and creative thinking to new business pitches and proposals.
Stay close to platform developments, cultural trends and audience behaviour.

About you

Around five or more years’ relevant social media experience, including agency experience.
Currently operating at Senior Account Manager, Account Director or an equivalent level.
An understanding of theatre and/or live entertainment, with a clear interest in the sector.
Proven experience developing organic social strategies and managing multiple client accounts.
Confident building senior client relationships and presenting strategic recommendations.
Strong knowledge of Meta and TikTok, alongside a broader understanding of social platforms and communities.
Comfortable capturing photo and video content, directing shoots and supporting day-to-day delivery.
Experience mentoring or managing junior colleagues.
Strong copywriting, organisation and attention to detail.
Commercial awareness and an understanding of budgets, resourcing and account growth.
Experience using social media scheduling, listening and reporting tools.

Occasional evening and weekend work is required to support performances, events, content capture and campaign activity.

Benefits

25 days’ annual leave, increasing with service to a maximum of 30 days.
Option to purchase additional holiday.
Hybrid working.
Company pension, income protection and life assurance.
Health and wellbeing support, including a health cash plan and CBT support.
Private health insurance after three years’ service.
Enhanced maternity and paternity benefits.
Season ticket loan and Cycle to Work scheme.
Complimentary theatre and entertainment tickets.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.