Account Manager (Social)

Account Manager (Social)

Account Manager (Social) - Social Agency - London (Hybrid) - up to £35,000

The Agency

This innovative social media agency excels in all things content collaborating with both B2B and B2C clients. With an impressive track record, they have partnered with leading individuals and brands worldwide, showcasing their dedication to mastering social media.

The Role

• Build and maintain client relationships with a positive, proactive and solution-oriented mindset.
• Develop and plan social content based on platform knowledge, posting frequency and audience behavior.
• Communicate with the Design Team regarding content volume, frequency, tone, and style when needed.
• Enforce strict adherence to deadlines to ensure timely delivery of high-quality work to clients.
• Work closely with the Account Director to ensure all work meets the required time frame and style standards.
• Manage social media output for assigned clients and ensure content approval.
• Identify opportunities to enhance services, retain clients, and upsell additional products.
• Recognize and escalate client issues to management as appropriate.
• Continuously expand understanding of internet culture and behaviors to drive business innovation.
• Perform additional tasks, including general administrative duties, as needed.

About You

• Over 2 years of experience in social media, preferably at an agency.
• Passionate about social media and brands, with basic knowledge of paid social being desirable.
• Strong copywriting skills for social media content and effective client communication.
• Proactive in addressing client issues, maintaining clarity, diplomacy, and responsiveness.
• Highly organized with excellent time management skills, consistently representing the agency positively.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.