Head of Customer Success - Programmatic Ad Tech - New York
56453426_1774475490
Posted: 25/03/2026
- US$140000 - US$170000 per annum + plus bonus
- New York
- Permanent
Head of Customer Success - Creative DSP- $140,000 - $170,000 plus bonus
The Company
Leading Programmatic DSP within the Ad Tech industry for brands and agencies! They are working with all of the top brands such as McDonald's, Target, Coca Cola and more!
They are over 250 people globally with 25 people here in the US. They are looking for a new head of Customer Success to manage a team here in the US. You must have programmatic ad tech experience to apply!
The Job
- Managing a team of 3 - 4 Customer Success Managers as well as holding your own book of Enterprise level accounts
- Focus on customer retention and growth across all clients the team supports
- Optimise customer on boarding and engagement overseeing the development of customer on boarding processes
- continue to up skill and develop your team within the business as it grows
- This role is Hybrid 2 days a week in NYC
You
- at least 10 years experience within customer success or account management from a Programmatic DSP or Ad Tech
- proven experience managing and leading teams
- Excellent Communication Skills both written and Verbal
- Strategic thinker with a data driven mindset focusing on optimising processes
- The Ambition to grow and lead a skilled Customer Success Team
Apply Now
You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate.
Richard Morris
Senior Manager
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you.
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Richard Morris
Senior Manager