IT Director

Purpose
We are looking for an experienced Interim IT Director to lead our IT department during a period of transition for the team and business as a whole. The candidate will be tasked with overseeing our IT Operations and infrastructure, integrating technology solutions, leading strategic IT initiatives, and designing a future state operating model for our technology, digital, and data department. This role reports directly to the Chief Financial & Operating Officer and spans the retail (store and online), wholesale and brand business units.

Key Responsibilities:

• Strategic IT Planning and Execution: Continue execution of transitional IT strategy that supports the company's business objectives, including designing a future state operating model for the technology, digital, and data department.
• Operational Leadership: Provide day-to-day guidance and management of the IT team, promoting a collaborative environment, and ensuring their professional development and performance management.
• Technology Management: Oversee the maintenance, enhancement, and strategic integration of IT systems, including hardware, software, and networks.
• Project Management: Lead key IT projects, particularly those related to the development of the new operating model, ensuring they are delivered on time, within scope, and budget.
• Vendor Management: Manage relationships with technology vendors and service providers, negotiate contracts, and ensure optimal service delivery.
• Cybersecurity Oversight: Oversee strong cybersecurity operations, conduct regular security reviews, and ensure compliance with all relevant data protection regulations.
• Budget Management: Develop and manage the IT budget, promoting cost-effectiveness and resource optimisation for opex and capex.
• Stakeholder Communication: Act as the main IT contact among stakeholders, including senior management and external partners, particularly for initiatives related to the new operating model.

Required Qualifications:

• Minimum of 10 years' experience in IT management, with at least 5 years in a leadership role within a retail or closely related industry.
• Demonstrated experience in IT strategic planning, execution, and team leadership.
• Deep understanding of retail management systems ERP (Microsoft Dynamics), e-commerce platforms (Salesforce CC), CRM software, POS and modern data technologies.
• Proven track record of managing IT projects and operational teams.
• Excellent interpersonal, communication, and negotiation skills.
• Strong knowledge of current IT technologies and trends, especially those relevant to retail.

Desired Skills:

• Strategic thinker with a strong problem-solving orientation.
• Capable of adapting quickly to changing environments and managing multiple priorities.
• Experience in designing and implementing operating models in technology domains.
• Familiarity with cloud technologies, data analytics, and business intelligence tools.
• Relevant professional certifications such as PMP, ITIL, or similar.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.