Senior Social Account Manager

Location: Hybrid, 3 days in office (London)
Contract: 6 month FTC
Industry: Social, Digital, Tech

About the Role

We're looking for a highly capable Senior Social Account Manager with proven experience in social‑first agencies and strong exposure to tech clients or tech‑focused campaigns. You'll lead client relationships, manage day‑to‑day delivery, and work alongside strategy, creative and production teams to bring social‑native ideas to life.

This role is perfect for someone who thrives in fast‑moving environments, understands platform behaviours inside‑out, and can guide clients through the ever‑evolving social and digital landscape.

Key Responsibilities

Client Leadership & Relationship Management

• Act as the senior daily contact for clients, building trusted partnerships and guiding them through social‑led solutions.
• Translate client goals into clear social‑first campaign plans, ensuring alignment with broader brand and digital objectives.
• Confidently present work, rationale and performance findings to stakeholders.

Social‑First Campaign Delivery

• Lead end‑to‑end delivery of social and digital campaigns across platforms such as TikTok, Instagram, YouTube, X, Meta, LinkedIn and emerging channels.
• Oversee the development of platform‑native content, creator activations and paid/organic social plans.
• Partner closely with creative teams to develop culturally relevant, insight‑led ideas that cut through.

Tech Expertise & Digital Understanding

• Work with tech clients or tech‑driven products, bringing an understanding of digital ecosystems, tech user behaviour and the nuances of marketing in the tech space.
• Confidently manage campaigns that involve new technologies, product launches, app ecosystems, APIs, data‑led strategies or digital infrastructure.
• Support clients in navigating platform updates, algorithm changes, AI tools, performance metrics and best practices.

Project & Team Management

• Manage timelines, scopes, budgets and resource plans to ensure seamless campaign execution.
• Support junior team members with coaching, prioritisation and quality control.
• Collaborate across strategy, creative, paid social, influencer, production and analytics to deliver integrated excellence.

Performance, Reporting & Insights

• Oversee social reporting, extracting clear insights while proactively identifying optimisation opportunities.
• Use platform analytics and social listening to influence creative direction and client recommendations.

What We're Looking For

• Mandatory: Proven experience working in a social‑first agency (creative, social, influencer, or digital-first environment).
• Mandatory: Experience working with tech brands, tech platforms or tech-forward products.
• 4-7+ years in social, digital or integrated account management roles.
• Deep understanding of social platforms, formats, creator ecosystems and cultural behaviours.
• Ability to deliver high‑quality client service while managing multiple concurrent workstreams.
• Strong communication, leadership, and problem-solving skills.
• Confident leading campaign development from idea to delivery.

Why Join

• Work with innovative, fast‑growing brands in the tech and digital space.
• Be part of a highly collaborative, social-first environment where creativity and culture lead.
• Opportunity to help shape modern social thinking, creator integrations and digital storytelling.
• A role with real ownership, progression opportunities and visibility across the agency.