HR Manager

• Lead end-to-end HR operations across the employee lifecycle during the contract period.
• Act as a trusted HR point of contact for managers and employees across venues and central teams.
• Ensure continuity, consistency, and compliance in all HR processes throughout the FTC.

• Working closely with HR Associate/HR Business Partner and Finance and external providers to ensure accuracy, timeliness, and statutory compliance.
• Assist HR Associate/HR Business Partner with HR systems (HRIS, payroll, ATS, performance systems), with a strong understanding of system integration and data flow.
• Improve data integrity and reporting capability during the contract where required.

• Manage ER casework end-to-end, including disciplinaries, grievances, capability, absence management, and investigations.
• Provide clear, pragmatic advice aligned to UK employment law and best practice.
• Confidently handle complex or sensitive cases with pace and professionalism.

• Review, update, and implement HR policies and procedures, ensuring legal compliance and operational relevance to hospitality/venue environments.
• Support managers in consistent application of policies during the FTC period.

• Write, review, and maintain job descriptions across the organisation.
• Lead or support performance review processes, including goal setting, reviews, and performance improvement.
• Coach managers on effective performance management in fast‑paced operational settings.

• Use HR data and people analytics to identify trends (turnover, absence, resourcing gaps).
• Provide clear, actionable insights to leadership to support operational and strategic decisions.

• Deliver defined people initiatives during the fixed term, such as:
• Performance frameworks
• Workforce planning and resourcing models
• Organisational design or change support
• Manager capability uplift
• Act as a credible advisor to senior stakeholders, balancing pragmatism with long‑term thinking.

• Support or lead inductions and onboarding, particularly during peak hiring or change periods.
• Ensure new starters are embedded quickly and effectively into the organisation.

• Proven experience as an HR Manager (or equivalent) within hospitality, venues, events, or similarly high‑volume environments.
• Strong background in hands-on operational HR, with the confidence to deliver immediately in an FTC context.

• Excellent understanding of UK employment law, ER best practice, and compliance.
• Strong experience with payroll oversight and HR systems, including system integration.
• Highly data‑literate, comfortable using analytics to inform decisions.
• Ability to operate comfortably at all levels, from frontline teams to senior leadership.

• Pragmatic, adaptable, and delivery‑focused.
• Comfortable managing breadth and ambiguity typical of fixed‑term roles.
• Collaborative, credible, and calm under pressure.
• Happy to roll up sleeves-no task too small, no issue too complex.

Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.