Technical Product Manager - Product Operations

About the Company

We are a leading AI-powered SaaS provider helping businesses unlock the full potential of their first-party data. Our platform solutions transform complex data into actionable intelligence, enabling clients to drive revenue growth, optimize decision-making, and gain a competitive edge.

Specializing in key consumer-facing sectors such as Finance, Retail, Travel, Telecommunications, and Healthcare, we deliver AI-driven insights that convert data into a strategic advantage. Our solutions address real-world commercial challenges with precision, leveraging deep industry expertise.

Currently serving clients internationally, we offer live products alongside advanced AI solutions under development. This is an exciting phase as we scale rapidly, advance AI-driven decision intelligence, and help businesses achieve sustainable growth.

Role Summary

We are seeking a Technical Product Manager to lead the execution of multiple product streams, ensuring features, client implementations, and sector-specific templates are delivered efficiently and with measurable impact.

This role focuses on translating strategic roadmaps into build-ready requirements and ensuring timely delivery in client environments. You will work closely with Engineering, Data Science, and Customer Success teams using tools such as Jira to track progress, resolve blockers, and manage trade-offs.

If you thrive in fast-paced environments and enjoy balancing priorities to keep delivery on track, this role offers a chance to shape scalable, productized solutions across multiple sectors.

Key Responsibilities

Product Execution & Delivery

• Own delivery of multiple product streams, including features, sector templates, and implementations.

• Translate product concepts into detailed Jira epics, user stories, acceptance criteria, and test conditions.

• Lead sprint planning, backlog prioritization, and progress tracking to maintain visibility and throughput.

• Ensure component reuse by building, documenting, and deploying shared assets across multiple sectors.

Operational Leadership

• Oversee capacity planning and resource allocation across delivery squads.

• Track delivery KPIs such as velocity, adoption, time-to-value, and client satisfaction; act on insights.

• Monitor delivery costs, resource utilization, and profitability metrics.

• Identify and mitigate risks related to budgets, resourcing, and timelines; recommend trade-offs.

• Develop repeatable frameworks to reduce bespoke work and speed up client onboarding.

Platform & Productization

• Define and manage sector-specific platforms and reusable back-end components.

• Establish standards for documentation, naming conventions, and performance testing for scalability.

• Maintain a central product specifications library for reusable assets.

Continuous Improvement

• Drive best practices for Jira usage and delivery discipline.

• Capture client feedback and usage data to optimize frameworks and processes.

• Continuously refine workflows to improve delivery speed and reduce time-to-value.

Candidate Profile

Experience:

• 4-6 years in Product Management, ideally in SaaS, data, analytics, or CRM platforms.

• Proven ability to deliver multiple products/features in parallel with measurable outcomes.

• Strong hands-on experience with Jira for backlog management and sprint leadership.

• Background in cross-functional collaboration with engineering, data science, and client-facing teams.

• Awareness of resource planning and financial metrics (budgets, burn rates, forecasting).

Skills & Attributes:

• Execution-focused and results-driven.

• Detail-oriented and structured, able to convert ambiguity into actionable work.

• Strong communicator with both technical teams and client stakeholders.

• Organized and proactive, capable of managing several workstreams simultaneously.

• Pragmatic problem-solver who maintains product quality under pressure.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.