UX Designer

Location: Cape Town
Employment Type: Permanent, Full-Time
Working Model: 4 days per week in the office

About the Company

Our client is a global organisation operating across multiple international markets, with a strong focus on innovation, digital transformation and delivering high-quality products and services to its customers.

The business offers a collaborative and fast-paced environment, with opportunities for employees to contribute to global projects, develop their skills and grow within a complex international organisation.

Position Purpose

We are looking for a talented and inquisitive UX Designer to help shape and deliver high-quality user experiences across websites and digital marketing journeys.

You will work within a cross-functional marketing team, contributing to research, design, optimisation and testing activities that support a global digital marketing ecosystem.

This role would suit a designer who is confident working from initial concept through to detailed UX design, with a strong focus on creating seamless, user-centred online experiences that support acquisition, engagement and conversion.

Key Responsibilities

• Partner with marketers, developers, content specialists and designers to create and refine concepts, wireframes, prototypes and high-fidelity UX designs.
• Design and improve user experiences across websites and digital marketing journeys.
• Contribute to user research and insight-gathering activities to ensure design decisions are informed by data and user behaviour.
• Develop clear UX documentation, including information architecture, navigation structures, user flows and interaction patterns.
• Participate in and support usability testing and A/B testing to validate solutions and improve performance.
• Continuously refine user journeys to ensure they remain logical, seamless and aligned with marketing objectives.
• Collaborate closely with developers during implementation to maintain design quality and consistency.
• Ensure designs are responsive, accessible and optimised across devices.
• Stay informed about UX best practice, accessibility standards, design tools and digital marketing trends.
• Proactively contribute new ideas that improve the overall digital customer experience.

Experience and Skills Required

• Strong understanding of user-centred design principles and digital usability.
• Experience designing websites, landing pages or digital marketing journeys.
• Proficiency in design tools such as Figma, Sketch or Adobe XD.
• Experience producing wireframes, prototypes, user flows and high-fidelity designs.
• Strong understanding of information architecture, navigation and interaction design.
• Ability to collaborate effectively with multidisciplinary teams across marketing, content, design and development.
• Strong analytical and problem-solving skills.
• Familiarity with interpreting website analytics, user behaviour data or testing results.
• Understanding of responsive design and web-optimised user experiences.
• Strong attention to detail and a commitment to high-quality design delivery.
• Experience in financial services, technology or another complex or regulated environment would be beneficial, but is not essential.

Working Environment

This is a permanent, full-time position based in Cape Town. The successful candidate will be required to work from the office four days per week.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.