Partner Account Manager
BBBH35914_1787134994
Posted: 19/08/2026
- £34000.00 - £36000.00 per annum
- West Sussex
- Permanent
Partner Account Manager
Location: West Sussex (Hybrid - 50% Office Based)
Salary: £34,000 - £36,000 Base + 20% commission & excellent benefits
The Exciting Bits
Our client is a private equity-backed, well-funded SaaS business targeting SMEs in the UK, with 18,000+ customers and around 30-40% of revenue flowing through a network of trusted partners. This is a genuine relationship-first role, working with the partners who bring the platform to their own clients, helping them grow, sell more, and stay engaged for the long term.
Why join?
- Private equity-backed, well-funded and established SaaS business
- Genuinely relationship-led role, not transactional account admin
- Work closely with a network of established, high-value partners rather than starting from cold
- Strong track record of converting fixed-term contracts to permanent roles
- £34,000-£36,000 base 20% comm (with strong accelerators for top performers)
- Hybrid working (50% office-based), 25 days holiday plus your birthday off, private medical insurance, life insurance, matched pension, dog-friendly office and more
The Job
As Partner Account Manager, you'll manage and grow a portfolio of established partner relationships, helping them acquire more of their own customers, unlock upsell and cross-sell opportunities, and stay engaged with the platform long-term.
Key responsibilities include:
- Maintaining a structured programme of regular contact to drive consistent partner growth
- Using partner performance and trial conversion data to prioritise outreach and coaching
- Achieving targets for new trials and new customer acquisitions through proactive, data-informed account management
- Delivering online demonstrations and training to upskill partners and their clients
- Using engagement data to proactively spot dissatisfaction and resolve issues before they affect retention
About You
We're looking for a natural relationship-builder with commercial drive - someone who can talk business performance and growth as comfortably as they build trust and rapport.
You will ideally have:
- Experience in account management, partner management, or customer success with genuine commercial responsibility
- A commercially-minded approach, comfortable discussing revenue growth and business performance
- Strong relationship-building skills across different personalities and seniority levels
- Confidence using data to inform where to focus time and effort
- Grit and resilience to thrive in a fast-paced, target-driven environment
- SaaS experience is a bonus but not essential - we're just as interested in the right attitude and transferable commercial skills
If you're a commercially-minded relationship builder looking for a genuine stepping stone into SaaS, with an established partner network to work with from day one, we'd love to hear from you.
Apply below or email
Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.
Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.