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Account Director - Ed.Tech SaaS Platform

  • Location

    City of London

  • Sector:

    Customer Success, Customer Success

  • Job type:


  • Salary:

    £45000 - £55000 per annum + plus £20k Bonus

  • Contact:

    Courtney Gresty

  • Contact email:

  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


  • Reference:

    CS - AD_1665563243

Account Director - Ed.Tech SaaS Platform


£45-55k plus £20k Bonus

The Company

This company are devoted to being a training led organisation that build digital and data capability for the worlds leading retail and FMCG brands. Their storytelling and award-winning visual media and interactive experience enable the creation of an effective and engaging learning experience. Their learning experiences equip teams with the tools and knowledge to work more effectively with colleagues and clients, whilst creating a real business impact.

They are working with over 200 'Fortune 500' brands worldwide with employee ranges of 1,000 to 100,000 people. The business focus is to help maintain a competitive edge in the continuously evolving digital age, helping to drive growth and global expansion.

Exciting Bits:

  • Opportunity to work with huge global brands
  • Great Exposure, reporting directly into the VP of Client Strategy & Growth
  • Access to an in-house wellness manager who can provide 1-1 support at any time
  • One of the best wellbeing/people focused benefits packages in the market
  • 30 days holiday!

The Job

As an Account Director, your responsibilities will include:

  • Lead account teams to plan, launch and execute digital training programs to enterprise businesses
  • Lead growth strategy and renewals for all assigned accounts with a focus on top tier clients
  • Deliver on revenue targets for client group via renewals, cross-selling or upselling
  • Deliver accurate and up to date forecasts and financial reports for client base
  • Oversee account team to ensure learners maintain high levels of engagement with the training program
  • Leverage relationships to define clients' business operations and key business drivers, understanding how they are approaching their challenges and staying competitive
  • Be able to define and communicate clients' digital skills gaps and training goals
  • Be an excellent communicator with your clients, within the account management team, upwards to senior management and across the wider business.


  • 3-5+ years of experience in account management/customer success
  • 1+ years experience in mentoring/managing individuals
  • Experience working in Digital, FMCG, Pharma or Retail space
  • Ability to gain access and engage credibly with senior decision makers in global businesses
  • A consistent track record of meeting and exceeding sales targets
  • Exceptional presentation skills and attention to detail
  • Advanced Salesforce, Excel & Powerpoint experience
  • Proactive can-do attitude
  • An ability to work to tight deadlines
  • High degree of self-motivation, as well as being a positive team player
  • Excellent time management

Apply Now

You can apply for this role of Account Director now by sending us your CV or by calling us now! Do not forget to register as a candidate too.

Courtney Gresty

Team Leader - Customer Success


Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative ​talent globally.

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